Heartfelt Paw Necklace with Zirconia – For Dog Lovers

Our customer service team is available 24/7 during the closing period.

Send us an email at info@avelinenapier.com or leave us a message through our contact page, and we’ll get back to you within 24 hours.

Yes, you can return your order within 30 days of delivery, provided that the items are undamaged and in their original packaging.

As we are preparing to permanently close our atelier, we kindly ask you to contact our customer service team before sending your return, so we can guide you through the entire process.

No, this is our final sale. After 29 years of passion and dedication, Avéline will permanently close her atelier in 2026. Once the remaining stock is sold out, each piece will become one-of-a-kind and no longer be available.

Of course. As soon as your order has been shipped, you’ll receive a shipping confirmation email with a tracking number and tracking link, so you can follow the progress of your package (please remember to check your spam folder as well).

You can also track your order at any time by entering your order number and email address on our “Track Your Order” page.